How it works

1. Sign up for free

Website

Go to

Registration

App

Get the nextbike app and register via smartphone

Hotline

Our customer service is happy to help you register. Call +420702238452. For registration via hotline we charge a service fee of 50 CZK.

Verify your account

  • Upon confirming your payment method, you will be charged 50 CZK. This 50 CZK is your starting credit, you can use it for your first ride.

  • After debit via credit card, your customer account will be activated immediately and you can enjoy your first ride.

2. Rent & Return

Quick. Simple. Flexible

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Rent a bike

Rent a bike simply via nextbike app: scan the QR code or enter the bike number. The frame lock opens automatically, so do not rent the bike from afar. The entire process of automatic unlocking takes up to 5 seconds. You can use a single account to rent up to four bicycles at once. Dont you have a smart phone? Call our customer service (Mo-Fri 9am - 6pm) and you can rent a bike without your smart phone.

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Park a bike

You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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Return a bike

Return your bike at any official station or virtual station in Ostrava. Close the lock by pressing down the lever. Refresh your app or call our customer service to make sure the rental has been stopped. Check the map for information about the official and virtual stations and have a look at our prices as well.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike